Support

How can we help?

Get help with your VelaForce account, app experience, or subscription.

Email support

App support

Include your device, operating system, app version, and a short description of what happened.

Contact app support

Account and privacy

For sign-in, password reset, data access, or account deletion requests, contact us from the email connected to your account.

Contact account support
Quick answers

Common questions

How do I reset my password?

On the sign-in screen, select “Forgot your password?” and open the newest recovery email on the device where VelaForce is installed.

How do I manage a subscription?

Subscriptions purchased through Apple or Google are managed in your App Store or Google Play subscription settings.

How do I delete my account?

Open Profile, go to Security, and select “Delete my account.” You can also contact support for assistance.