Privacy Policy

1. Information we collect

We may collect account information such as your name, email address, profile selections, fitness preferences, and information you choose to enter into VelaForce. This can include workout activity, completed sessions, nutrition diary entries, and subscription status.

Technical information may include app version, device type, operating system, diagnostics, and security information needed to operate and protect the service.

2. How we use information

We use information to provide account access, personalize training features, display your saved progress, operate nutrition tools, support subscriptions, respond to support requests, improve reliability, and prevent misuse.

VelaForce does not use exercise views as completed workouts. Workout progress is intended to reflect sessions that are actually completed through the app workflow.

3. Service providers

We may use trusted providers for authentication, database hosting, application infrastructure, diagnostics, subscriptions, and product nutrition data. These providers process information according to their services and applicable agreements.

Food product data may be requested from Open Food Facts when you use barcode scanning. App purchases may be processed by Apple or Google under their respective policies.

4. Storage and security

We use reasonable administrative and technical safeguards designed to protect information. No online service can guarantee absolute security, and you are responsible for keeping your sign-in credentials confidential.

5. Retention and deletion

We retain information as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. You may request account deletion through the app or contact support. Deletion may be subject to limited retention required by law or legitimate security needs.

6. Your choices

You may review or update available profile information in the app. You may choose whether to use optional features such as nutrition tracking. You can also contact us regarding access, correction, or deletion requests, subject to applicable law.

7. Children

VelaForce is not directed to children below the minimum age required to consent to online services in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.

8. Changes and contact

We may update this policy as VelaForce evolves. Material changes will be reflected by the updated date on this page. Questions about privacy can be sent to support@velaforce.com.